Terms of Service
Effective Date: June 17, 2026
Welcome to Tulip. By accessing or using our website, purchasing our products, or interacting with our services, you agree to these Terms of Service.
Throughout these Terms, “Tulip,” “we,” “us,” and “our” refer to Tulip. “You” refers to the customer or visitor using our website or products.
1. Use of Our Website
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations.
- Attempt to interfere with the operation or security of the website.
- Use our content, images, or branding without permission.
- Provide false or misleading information when placing orders or creating accounts.
We reserve the right to restrict access to our website or services if these Terms are violated.
2. Products and Information
Tulip provides menstrual care products, including menstrual cups, menstrual discs, and related accessories.
We strive to ensure that product descriptions, images, and educational content are accurate. However, we do not guarantee that all information is complete, current, or error-free.
Product colors, packaging, and appearance may vary slightly from images shown on the website.
3. Product Use and Safety
Tulip products should only be used according to the instructions provided with the product.
The educational content on our website is intended for informational purposes only and is not medical advice.
If you have questions about whether a product is right for you, or if you experience pain, discomfort, irritation, or unusual symptoms while using a product, discontinue use and consult a qualified healthcare professional.
By purchasing and using Tulip products, you acknowledge that you are responsible for following all instructions and using products appropriately.
4. Orders and Payments
By placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the payment method submitted.
- Payment must be received before an order is processed.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud, pricing errors, inventory issues, or violations of these Terms.
5. Shipping
Shipping times provided on our website are estimates and are not guaranteed.
Tulip is not responsible for delays caused by shipping carriers, weather events, customs processing, or circumstances outside our control.
Risk of loss transfers to the customer once the package has been delivered to the shipping carrier.
5. Returns and Refunds
Returns, exchanges, and refunds are subject to our Returns Policy.
For hygiene and safety reasons, certain products may not be eligible for return after use unless covered by a satisfaction guarantee or required by law.
7. User Reviews and Content
If you submit reviews, testimonials, photos, videos, comments, or other content to Tulip, you grant us permission to use, display, reproduce, and share that content for marketing, educational, and promotional purposes.
You represent that:
- The content belongs to you or you have permission to share it.
- The content does not violate the rights of others.
- The content is truthful and not misleading.
We reserve the right to remove content at our discretion.
8. Intellectual Property
All content on this website, including logos, product names, graphics, images, text, videos, and designs, is the property of Tulip unless otherwise noted.
No content may be copied, reproduced, distributed, or used without prior written permission.
9. Third-Party Links
Our website may contain links to third-party websites or services.
Tulip is not responsible for the content, privacy practices, or policies of third-party websites.
Accessing third-party websites is at your own risk.
10. Disclaimer of Warranties
Our website, services, and products are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Tulip disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, Tulip shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, services, or products.
Our total liability for any claim related to a product or order shall not exceed the amount paid for that product or order.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Changes to These Terms
We may update these Terms from time to time. Changes become effective when posted on this page.
Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
If you have questions regarding these Terms of Service, please contact us: